Terms of Service

Rules for using our website and booking service with J.A. Property Services.

Serving Chicago and surrounding suburbs, plus Northwest Indiana (Lake County through Gary—including Hammond, Schererville, and nearby communities; not east past Gary).

Important: These pages are customer-friendly summaries and templates. They are not legal advice. If you need legal guidance, consult a licensed attorney.

Agreement to these terms

By using this website, submitting forms, chatting with our assistant, or booking service, you agree to these Terms of Service together with our other customer policies linked in the site footer.

Use of the website

The website is provided to help you learn about our services, request quotes, book appointments, and contact us.

Do not misuse the site, attempt to disrupt it, scrape it for abusive purposes, or submit false or misleading information.

Quotes and estimates

Quotes and estimates provided online, by message, or by phone are informational until confirmed in writing or through our booking/confirmation process.

Final pricing depends on confirmed scope, on-site conditions, access, buildup, size, and safety considerations.

Service availability

We schedule work based on crew availability, weather, equipment, and route efficiency. Appointment times are not guaranteed until confirmed.

We may decline or reschedule work that is unsafe, outside our service area, or outside the services we offer.

Pricing may vary

Pricing may vary based on surface size, buildup, condition, access, and scope. We aim to be transparent and confirm pricing before work begins whenever practical.

No guaranteed restoration

We do not guarantee restoration of surfaces that are damaged, worn, improperly sealed, or stained in ways that cannot be improved with standard cleaning methods.

Customer disclosures

You agree to disclose fragile or damaged areas, prior repairs, coatings, known leaks, and anything that could affect safety or results. Withholding important information may affect outcomes and liability.

Payment terms

Payment is due as agreed at booking or upon completion, depending on the arrangement for your job.

Cash is not accepted. Accepted tenders include credit/debit card, Bitcoin, and business check for approved business customers only.

Limitation of liability

To the fullest extent permitted by law, J.A. Property Services is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or performance of services, except where prohibited by law.

If a court finds any part of this limitation unenforceable, the remaining provisions remain in effect to the maximum extent permitted.

Changes to these terms

We may update these Terms of Service as our business grows. The updated version will be posted on this site with a revised effective date when we add one.

Continued use of the website or booking after updates constitutes acceptance of the revised terms, except where applicable law requires additional notice or consent.

Policies may be updated as the business grows.

Questions about these terms?

Use Contact or request a quote—we are happy to clarify how booking and pricing work.