Who we are
This Privacy Policy describes how J.A. Property Services collects and uses information when you use our website, forms, or AI assistant.
Privacy Policy
How we handle information you share through our website, forms, and assistant.
Serving Chicago and surrounding suburbs, plus Northwest Indiana (Lake County through Gary—including Hammond, Schererville, and nearby communities; not east past Gary).
Important: These pages are customer-friendly summaries and templates. They are not legal advice. If you need legal guidance, consult a licensed attorney.
Information we collect
We may collect information that you provide directly, including through quote requests, appointment requests, contact forms, and conversations with our AI assistant.
Examples include: name, phone number, email address, service address, details about the surfaces or scope you want cleaned, photos you choose to send, callback preferences, and other notes you provide.
How we use information
We use this information to prepare quotes, schedule and perform service, communicate with you about your appointment, and follow up when appropriate about related services you may want.
We do not sell your personal information.
Internal notifications
To operate the business efficiently, information you submit may be delivered to the owner or staff through internal notification systems such as email or Telegram.
These systems are used for operational purposes—not for marketing lists sold to third parties.
Analytics
We may use basic website analytics to understand traffic, popular pages, and technical issues. Analytics data is generally aggregated and helps us improve the site experience.
Retention
We retain information as long as needed to provide services, meet legal or accounting requirements, and resolve disputes. Retention periods may vary based on record type.
Contact for privacy questions
For privacy-related questions, contact us through the Contact page on this website or email servicesjaproperty@gmail.com.
Policies may be updated as the business grows.