Cancel or Reschedule an Appointment

Need to cancel or change your appointment? Please submit the form below with your appointment details. This helps us find your booking quickly and respond faster.

Chicago and surrounding suburbs • Online requests first

Important

  • If you booked a standard service, cancellation/reschedule requests are reviewed based on JA Property Services scheduling availability.
  • Optional On-Site Service Assessment ($50): fees are not refundable. If you cancel scheduled service after the on-site assessment has been completed, the $50 fee may be forfeited due to the cost of the visit. See Request Appointment for full deposit and assessment policy.
  • If you need to reschedule, please provide your preferred new date and time.
  • Submitting a cancellation or reschedule request does not guarantee the appointment is canceled or changed until JA Property Services confirms it.
  • If you cannot access the form, call 575-208-4804 and leave a voicemail with your full name, phone number, appointment date, service address, and whether you need to cancel or reschedule.